TERMS AND CONDITIONS
1. Subscription Agreement:
- By subscribing to SneakerSurprise, you agree to receive curated preloved sneakers on a monthly basis according to the subscription plan you have selected.
2. Subscription Plans:
- SneakerSurprise offers different subscription plans with varying benefits and pricing. By subscribing, you agree to abide by the terms and conditions specific to the plan you have chosen.
3. Payment and Billing:
- You authorize SneakerSurprise to charge the subscription fee to the payment method provided at the time of subscription.
- Subscription fees are billed on a recurring basis according to the selected plan (monthly, quarterly, annually, etc.).
- Any changes to your subscription plan or billing information must be made through your SneakerSurprise account.
4. Shipping and Delivery:
- SneakerSurprise will make reasonable efforts to ensure timely delivery of your subscription sneakers.
- Shipping times may vary depending on your location and other factors beyond our control.
- SneakerSurprise is not responsible for delays in shipping caused by unforeseen circumstances such as weather, natural disasters, or carrier delays.
5. Returns and Exchanges:
- All sales through SneakerSurprise are final, and we do not accept returns or exchanges unless the item received is damaged or incorrect.
- In the event of a damaged or incorrect item, please contact our customer support team within 48 hours of receiving your order for assistance.
6. Account Termination:
- You may cancel your SneakerSurprise subscription at any time by logging into your account and following the cancellation instructions.
- SneakerSurprise reserves the right to terminate or suspend your subscription and account at any time for violation of these terms and conditions or for any other reason deemed necessary.
7. Privacy Policy:
- By subscribing to SneakerSurprise, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Amendments:
- SneakerSurprise reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
9. Contact Information:
- If you have any questions or concerns regarding these terms and conditions, please contact our customer support team for assistance.
By subscribing to SneakerSurprise, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.